Top Four Winners Announced in ImageFIRST’s ServiceSTARS Contest, Honoring Hospitality Professionals
Stars from Oklahoma, Maine and Colorado will be awarded a cash prize for their efforts in enhancing the guest experience
KING OF PRUSSIA, Pa., October 15, 2024 – ImageFIRST® announced the winners of their 1st Annual ServiceSTARS Contest – where ImageFIRST Customer Advocates recognize exceptional Hospitality professionals who go above and beyond to positively impact the lives of their guests. After receiving an overwhelming number of nomination submissions from the ImageFIRST Service Team, 10 Stars were chosen as finalists. Votes were cast by the public on the contest’s website for the Star who inspired them the most.
Following the nationwide vote, the Stars that received the most votes will be awarded a cash prize, totaling $8,250. * The top four winners are:
- Jarred West, Osage Casino Hotel in Bartlesville, OK
- Molly Jellison, Long Reach Kitchen & Catering in Bath, ME
- Jared Hills, Sage Hospitality Group - The Elizabeth Hotel in Fort Collins, CO
- Kameron Stern, Toby Keith’s in Oklahoma City, OK
*If preferred, an equivalent donation will be made to a charity of their choice.
Local celebrations will be held for each winner. Details can be shared upon request.
ServiceSTARS was filled with many heartwarming stories that deeply impacted both our associates and customers. “Jarred West stands out as an ideal candidate for ServiceSTARS as he aligns perfectly with ImageFIRST’s Service Vision of creating a positive moment with every interaction,” says Brandon Murphree, an ImageFIRST District Service Manager in Bartlesville, OK. The Oklahoma team’s nominee, Jarred West, was voted one of the top four winners. “He embodies our values of respect and a commitment to excellence. Jarred’s passion for helping others and his dedication to charitable work is truly remarkable.” 
In expressing his extreme gratitude for the recognition, ServiceSTARS winner and Food & Beverage Banquets Supervisor at Osage Casino Hotel, Jarred West shared, “I have been greatly impacted by the ServiceSTARS contest, which reminded me that, regardless of what happens in this world, my service matters. What I do matters. All I ever wanted to do in this world matters. I am incredibly grateful to ImageFIRST and to each voter for showing me that I matter. Thank you!”
“The ServiceSTARS contest shines a spotlight on the remarkable efforts of hospitality professionals who transform guest experiences through their dedication and kindness,” says ImageFIRST Hospitality Division President Doug Harris. “We’re honored to recognize these outstanding individuals whose commitment and passion embody the spirit of exceptional service. Their stories inspire all of us at ImageFIRST to continue our mission of creating meaningful moments with every interaction. Congratulations to the winners, runners-up and nominees, and thank you to everyone who took part in celebrating their achievements.”
Congratulations to the 2024 ServiceSTARS nominees, including this year’s finalists and runners-up:
- Valerie Spivey, Texas Roadhouse in Stillwater, OK
- Pamela Orr, Augusta Country Club in Manchester, ME
- Brad Roumaya, The Fox Hill Club in Longmont, CO
- Garrick Kennedy, Flashback Pizza and Milkshakes in Rogers, AR
- Ann Marie Marchand, Point Sebago Resort in Casco, ME
- Leslie White, Gafner Hospitality Group in Longmont, CO
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ABOUT IMAGEFIRST
Founded in 1967, ImageFIRST® is the largest and fastest-growing national provider of linen rental, laundry and facility services, focusing primarily on the healthcare sector. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide and hospitality customers in select markets. They offer an array of items such as linens, patient/guest garments, essential staff uniforms and supplies, safety and hygiene programs, and more while managing their clients’ linen inventory for cost management. With a customer retention rate of over 97%, ImageFIRST is dedicated to improving staff and patient/guest satisfaction through their quality linen and remarkable service. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. For more information, visit imagefirst.com.
Media Inquiries:
Angel Taylor, ImageFIRST
ataylor@imagefirst.com
267-806-0058
Kristin Golden, ImageFIRST
kgolden@imagefirst.com
267-658-0592