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Cost effective solutions designed to achieve greater patient satisfaction

Find out what drives our 97% customer retention rate

HEALTHCARE PROGRAMS

Programs developed improve patient experience and staff engagement

HOSPITALITY PROGRAMS

Programs designed to elevate your guest experience — available in select markets

FACILITY PROGRAMS

Comprehensive programs that enhance the visitor experience and elevate your brand

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From large health systems to specialized outpatient practices, our linen programs provide comprehensive support, allowing you to focus more on patient care.

Ensuring consistency across your network is simpler than you think—and it doesn’t mean a one-size-fits-all approach.

Programs developed to support your entire health system. Our programs ensure your brand is protected across your facility.

HOSPITALITY

Servicing your restaurant or hotel locations.

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Discover more about our product and program updates, community involvement, and notable news from our associates.

Explore real examples of how we’ve assisted medical facilities in overcoming challenges, ranging from scrub management to improving patient comfort.

Discover the latest industry trends, along with expert guides to enhance patient experience and increase staff satisfaction.

Manhattan Office

Strategic growth brings premier healthcare linen services and support to healthcare providers in New York City.

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Learn more about our history, values, and operating principles.

Our commitment to community giving is at the heart of who we are.

Leading by our purpose and company values every day.

With locations across the United States, our programs can meet all your linen and facility services needs.

Explore open positions and join ImageFIRST’s dedicated team, making a meaningful impact on associates, communities, customers, and the patients we serve daily.

Have a question? We’re happy to help!

Inquiring about a linen program or a current customer? Give us a call 800.932.7472

Home / Company/Leadership / Paul Ferracane
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Paul Ferracane

Chief Administrative Officer

As Chief Administrative Officer, Paul Ferracane leads several strategic leadership functions, including Human Resources – encompassing Talent, Total Rewards, Communications, Engagement and Field HR – along with Legal/Compliance and Real Estate.

Prior to joining ImageFIRST, Paul was a Senior Vice President of Category and Margin Management at Envoy Solutions. In that capacity, Paul led the development and deployment of the firm’s commercial strategy – including supplier management, assortment selection, private label development, pricing strategy, margin enhancement and sales enablement. Paul has two decades of experience leading in a distribution environment including significant roles in scaling volume, process and product offerings inorganically.